Claims Management

Dream it.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Build it.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Fraser takes a proactive approach to our relationship with the insurance providers for our yachts. We work closely with a number of insurance brokers and conduct regular reviews of hull and machinery and indemnity policies as well as crew health insurance.

Marine insurance is a complex service that needs to be done right. That’s why we make sure to recommend only the very best brokers to our clients, conducting ongoing studies into risk coverage, underwriter reputation, and claim handling proficiency to keep our knowledge at the cutting edge. Working closely with a number of providers, we arrange insurance policies that perfectly suit your yacht and crew, delivering you the best value possible from your protection. Discover our range of yacht insurance services here.

Competitive Quotes From Underwriters

We have a network of the best marine insurance brokers spanning the world over. Our strong relationships with these companies means we are able to source highly competitive rates on hull & machinery, liability and crew health insurance for our clients. We then compare quotes and make our recommendations to you based on cost, suitability to your yacht and robustness of the policy. After the Owner or Captain chooses their preferred broker, we ensure this remains the best choice by conducting regular policy assessments, sourcing new quotes as needed.
Unlike many other charter management agencies, we do not take any commission on any insurance policies, meaning we are completely unbiased. We won’t pressure you into using a specific supplier – instead, we’ll help you find the right one for you.

Claim Management

We know that busy Captains don’t have time to waste on insurance claims when they have a boat to run – likewise, busy Owners want to enjoy every second of their time onboard, undisturbed by administrative issues. That’s why we are always here to help yachts claim for insurance, providing brokers with all the correct documentation and arranging a convenient time that they can come aboard. We fight to ensure that your yacht gets the full settlement it deserves.

We can advise on and provide insurance cover, including policies for both the crew and yacht. This will include advice on all regulatory changes affecting insurance, support in cruising grounds, and 24/7 emergency contact should something go wrong.

- Handling of crew medical and vessel insurance claims, as well as arranging crew emergencies and medical evacuations in collaboration with our risk manager

- Liaison with insurers and appointment of surveyors if necessary

- Insurance administration services provided by our in-house risk and insurance expert, CNIS

- Possibility to obtain comparative quotations for insurance coverage